Yes, we have training videos, guides and tips on using ALL of our tools effectively, as well as e-books and video guides on Dropshipping and Amazon FBA, where we help you with every aspect from research, starting out your first store, marketing and even advanced automation. We have taken a great deal amount of time to make the UI (User Interface) as intuitive as possible to ensure you can use our tool effectively right from the get-go.

Yes, we’re confident in the value our platform provides which is why we provide a 7-day money-back guarantee period for all of our subscriptions, meaning that if after trying our tools you’re not sure if you want to commit, then you can cancel and get your money back.

Why not a free trial? We want to protect our active sellers and users who have paid to use Ecom Pilot tools and data, therefore due to the rise of virtual cards and fake accounts we have moved from free trial to guarantee which makes sure that no one abuses our services and that a real card is necessary. This means that the product data you see as a paid user is protected in the best interests for your success.

Since Ecom Pilot is a digital product for which you get the full value from the day you start using our service, refunds are provided only where necessary and decided on a case-by-case basis, however we will do our best to help solve any issues you may have, including if your are not happy with your service – we reply to and act on all feedback received.

Please reach out to team@ecompilot.com regarding any refund enquires and we’ll look to take it from there.

Yes, Ecom Pilot was built with the goal to help all e-commerce sellers, regardless of selling platform or business model. Ecom Pilot is the only platform to track millions of products from supplier marketplaces like AliExpress and Alibaba, which as an Amazon seller, will give you the advantage of discovering products not yet selling on Amazon.